Tuffy Columbus (West Broad)

67 reviews
  • Mon-Fri 8:00 AM - 6:00 PM
  • Saturday 8:00 AM - 4:00 PM
  • Sunday Closed
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    We offer complete car care service from routine dealer recommended maintenance to complete diagnostics and full service auto repair. We know that our reputation is built "one customer at a time" and we appreciate your business.

    Since 1970, Tuffy Tire & Auto Service has been committed to treating our customers with honesty, respect and professionalism.  Our philosophy is to provide quality parts and service at an exceptional value.  We recognize that satisfied customers are the foundation of our business and that our future success is determined by how well we exceed our customer’s expectations today!

    Done Right. Period. 

    That’s how we do things at Tuffy® Tire & Auto Service Center. That’s why only Tuffy offers a 2-year/24,000-mile guarantee on parts and labor you can take to any store. Plus, we offer a courtesy inspection with every Tuffy purchase. It covers tires, brakes, fluids, exhaust system, battery, belts and more. With every purchase, we even give you 12 free months of roadside assistance, too. We call it ToYourRESCUE®. Our work will be DONE RIGHT. PERIOD. Or we’ll fix it for free. Now that’s what you call Tuffy totally having your back.

    Our full service tire and auto service centers service all makes and models, foreign and domestic, cars and trucks.   Our highly qualified technicians specialize in providing quality auto repair services including; brake repair, fluid service, transmission repair, suspension service, engine service, exhaust repair, oil changes, air conditioning repair, wheel alignments, preventative maintenance and much more.

    Need to schedule a service appointment for your vehicle?  

    Save time and schedule an appointment with us online.  It’s simply, click on “Request An Appointment” and schedule your appointment.  We’ll contact you via email to confirm the day and time of your appointment.

    Call Tuffy Tire & Auto Service Center today 614-490-1978  and let us exceed your automotive repair expectations! 

    Tuffy auto service employee
    Tuffy auto service tire

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    Tuffy Reviews

    “I may not live in Columbus no more but my car shop is I’ll never trust no one with Red except Tuffy on West Broad St Neal and Don and mechanics are awesome I pick Red up after not having her almost a week the ride home back to Ashland Ohio was very smoothed. ”

    Jamie Emery

    Jul 12, 2022 – Ashland , OH

    “Always tells us what we need and if we dont need it. I appreciate their honesty and good work. Always tells us the cost before they proceed. Very nice staff of professionals.”

    Sharon Clave

    Jun 19, 2022 – Columbus , OH

    “Always friendly and accommodating. I never feel like they are trying to sell me on things I don't need.”

    Danielle Hager

    Mar 01, 2022 – Galloway, OH

    “I trust these guys wholehearted they have never taken a short cut on anything to do with my car they have the same mechanics every time I go there I have put my reputation on the line to recommend them to my friends and family. They have great prices and will use anyway they can to save me money ”

    Christine Tyler

    Jan 15, 2022 – Lockbourne, OH

    “Always great service and always helpful information! I would recommend them to everyone!”

    rochelle smith

    Dec 30, 2021 – columbus, OH

    “Very fast and prompt service!!”

    Muriel

    Dec 23, 2021 – Columbus, OH

    “Don was awesome! He updated me constantly and was extremely kind and helpful. Because of him I will go back for any service I need!”

    Melissa Shawver

    Dec 10, 2021 – Powell, OH

    “Neil & Don have serviced my automobiles for years and always do a great job. Never try to sell you anything you don't need and are always quick and reliable with their work.”

    Jerry R

    Dec 09, 2021 – Columbus, OH

    “These guys are the best!!!!! ”

    Bonnie Langley

    Dec 07, 2021 – Columbus, OH

    “Work is always quality. Pricing is very reasonable. My first choice for any automotive work.”

    David Miller

    Nov 20, 2021 – Columbus, OH

    “These guys take good care of me!”

    Al Carter

    Nov 10, 2021 – Columbus, OH

    “Neil and his crew are outstanding. Whenever I've called they've been able to get me right in. They've explained my issues with my car in an easy to understand way. The pricing is always explained and affordable. Great people!!!!!”

    Jonathan Kaiser

    Oct 05, 2021 – Galloway, OH

    “Very Nice people working there very friendly and knowledgeable, experienced people. they done the work right. Thanks”

    Adnan waheed

    Sep 26, 2021 – Grove city, OH

    “Tuffy on West Broad street has come through when I needed it most. Don at Tuffy is an amazing and caring person. When I had a flat tire he fixed it for me no questions asked. I had a girl today who needed a jump next door and he came right over and jumped her car. He did this free of charge and was very polite about it. Thank you Tuffy for all your help! ”

    rochelle smith

    Aug 31, 2021 – columbus, OH

    “The employees were very professional and the shop looked well organized and clean. Prices were very reasonable. ”

    Brian Mayle

    Jul 03, 2021 – Columbus, OH

    “Great group of guys with great customer service. I wouldn’t take my vehicles anywhere else. They have my Business for a long time and I’ll suggest anyone that needs there vehicles looked at or worked on take it there. ”

    Curtis Marcum

    Jul 01, 2021 – Columbus, OH

    “Both Neil and Don were professional to deal with. Tuffy's prices beat all of their competitors'. The work was high quality and on time. I will definitely return when my vehicles need maintenance.”

    David Miller

    May 11, 2021 – Columbus, OH

    “I will definitely be back for maintenance on my vehicle! Very friendly, kept me informed, was able to save me money by identifying the issue, and made suggestions on next steps. Definitely a great value!”

    Christine Pyle

    May 05, 2021 – Galloway, OH

    “An auto service center you can actually trust! My family been taking all our cars there for years! They tell you what you need to get you back on road and only fix that! Neal and Don are the best!!!”

    franklin busby

    Apr 23, 2021 – Galloway, OH

    “Always fast friendly service, I've been coming here for over a year and would definitely recommend Neal and his employees to anyone....”

    RACHEL SKAGGS

    Apr 18, 2021 – LaRue, OH

    “The best in town. Can trust Neil and team ”

    Greg Wagner

    Mar 21, 2021 – Galloway, OH

    “Great service and people are friendly and professional. Will return for other service.”

    Robert Jackson

    Mar 10, 2021 – Columbus , OH

    “Consistent good service and fair price. ”

    Debra Malone

    Mar 06, 2021 – Galloway, OH

    “These guys helped me out in a jam. I had a flat on the rim and they put air in the tire and put it back on the rim free of charge. I'm really glad they are our business neighbors. They helped me out in a jam. The people there are very kind and caring.”

    rochelle smith

    Feb 19, 2021 – COLUMBUS, OH

    “Great service and advice for my van. ”

    Barbara C

    Feb 11, 2021 – Columbus, OH

    “Very good service and not expensive. The people are respectful and very nice”

    Ned Salomon

    Jan 25, 2021 – COLUMBUS, OH

    “Been going to this Tuffy for years and I trust Neil and his family of workers,Excellent!”

    Greg Wagner

    Jan 08, 2021 – Galloway, OH

    “Neil has been staking care of all 4 of our cars for many years. I trust him. He’s honest, reliable, and affordable. He doesn’t talk you in to services you don’t need, and tells you if it’s something that can wait. I’ve had things under warranty that were defective and he replaced them without question. I won’t take my cars anywhere else unless it’s something his shop is not able to do.”

    Jen S

    Oct 28, 2020 – Baltimore, OH

    “They were very nice and professional. Neil was very nice at the front service desk. I thought I would need to stay for some time but they had my vehicle done in a reasonable amount of time and a good job. Thank you Tuffy Chet Mckenzie”

    Chester Mckenzie

    Oct 23, 2020 – Gaiioway, OH

    “These people know their stuff!”

    Al Carter

    Oct 06, 2020 – Columbus, OH

    “I am always pleased when this Tuffy location services my car! I always get a call going over needed repairs and again when the service/repair is complete. The polite personal care I receive is exceptional! I have complete confidence in them! I recommend Tuffy Tire & Auto on West Broad Street and have been working with them over 10 years!”

    Molly C

    Oct 03, 2020 – Columbus, OH

    “Good trustworthy, reasonably priced auto shop ,Neil and his employees are good at finding the problem, and not repairing something that doesn't need repaired”

    Greg Wagner

    Sep 13, 2020 – Galloway, OH

    “Best place to get your car worked on for any mechanical work. I will be back when it is safe for me to return to the world. Take care. ”

    Shirley Jones

    Sep 01, 2020 – COLUMBUS, OH

    “Neil and his guys are top notch!! Extremely accommodating and treat you RIGHT!! I would highly recommend them for all services and needs for you car! First time they treated me beyond expectations and now forever a loyal customer! ”

    Mike Piercefield

    Aug 22, 2020 – Grove City , OH

    “Great job! Everything I asked for was done properly and completed on time. I would highly recommend.”

    Howard S

    Aug 14, 2020 – Gahanna, OH

    “Great place been going there a few years ,always get great service, they have great people .”

    joe jewett

    Jul 11, 2020 – COLUMBUS, OH

    “I have been going to tuffy for 14 years the are friendly and very helpful and the get the work done....i would not go no where else.... ”

    THOMAS BUSSEY

    Jun 09, 2020 – GALLOWAY, OH

    “Great work and very friendly ”

    Johnny Cedeno

    Apr 27, 2020 – Grove city, OH

    “Neal and Don they treat you right always will tell you what you need and give you options to help you get through those tight budget times without compromising your safety for you and your family. I recommend them to anyone who asks for a shop. ”

    James Clayton

    Apr 26, 2020 – Columbus , OH

    “Very good service on time I was in and out love it”

    Kandice Greeley

    Apr 22, 2020 – Columbus, OH

    “During social distancing I had struts replaced along with sway bars and an oil change. Everything went as expected. I appreciate that the techs here let me know about work that may need done in the near future so I can plan for it. Everyone is so respectful. I have recommended this place a few times.”

    Nancy B

    Apr 19, 2020 – Columbus, OH

    “Great service and a great team....I will be back”

    Bill Wirsching

    Mar 14, 2020 – Columbus, OH

    “As a long time customer, I highly recommend this Tuffy location. They are thorough with their diagnosis, have reasonable pricing and their mechanics do excellent work. The owner, Neil, always goes over and beyond in providing excellent service.”

    Gail V

    Mar 04, 2020 – Columbus, OH

    “I met Don and his staff about 4 years ago for some warranty work on my new used car.Normally I do most of my repairs myself but I got a good vibe from the staff here. I dont always bring my cars in for service but they have always been fair and honest from what I've seen.Tge prices here are competitive and they stand by warranty's.”

    John S

    Mar 02, 2020 – Columbus , OH

    “I have been going to the W Broad Street location since I moved to Columbus 5 years ago. I have received nothing but great service. My entire family now comes to this location for service.”

    Colleen T

    Mar 01, 2020 – Galloway, OH

    “I highly recommend Tuffy on West Broad Street. I took my car in for a diagnosis after it had been in two other shops. I had the pleasure of working with Neil and Don and they were so friendly. My car is finally back up and running better than ever. This is the only place I will take my car in the future. Thank you again to Neil and Don. ”

    Tiffany J

    Mar 01, 2020 – Columbus , OH

    “Don and Neil are very professional and do not pressure anyone to have service done to their vehicles. They are honest and know how to operate a business I will be a life long customer. ”

    Tina T

    Feb 24, 2020 – GALLOWAY, OH

    “I have had several encounters and I was there when the shop was built. I've been a customer for years of this specific location, they have taken care of my broken tie rod within hours of it being dropped off. They even showed me the damaged parts upon requests after they had closed, not many would have taken the time.. But this type of service is what brings me back.”

    Brady C

    Feb 09, 2020 – Columbus, OH

    “I enjoy the trust factor when it comes to my cars from Neil and his staff. if isn't done right they honor there work with out question and strive to make it right. I really appreciate them and will remain a customer for a long time. thanks guys !!! ”

    MARK S

    Jan 21, 2020 – COLUMBUS , OH

    “Such great service. Took my car for the first time here the other day and they did a great job. ”

    Jonathan C

    Jan 13, 2020 – COLUMBUS, OH

    “West Broad was very customer friendly and great service in a timely fashion highly recommended!”

    Terrill Wilder

    Dec 28, 2019 – Galloway, OH

    “I have had work done on my vehicle numerous times at this location. They do quality work, get the job done in a reasonable amount of time and the prices are fair. I will continue to go to this location if I need anything else done.”

    William P

    Dec 13, 2019 – Columbus, OH

    “Called the shop in the early a.m and the owner worked me in for a oil change and tire rotaction.I was in and out in no time,and the price was right!This owner takes care of his customers;I'll be back!”

    Gary Davis

    Dec 12, 2019 – Galloway, OH

    “Both of my vehicles are serviced at Tuffy's and I always have the best customer experience everytime. I would highly recommend Tuffy's as one of the best in Columbus. ”

    Gloria S

    Dec 08, 2019 – Columbus, OH

    “Been going there several years. As usual the service and work product always excellant”

    David F

    Dec 06, 2019 – Columbus, OH

    “I have had Neil and Don service all my vehicles for years. Always do a great job with quick turn around service. Never have had a issues with the repairs I have had done. I have recommended a couple of coworkers to have these guys service their vehicles as well.”

    Jerry Riggs

    Nov 20, 2019 – Grove City, OH

    “I have had my cars repaired at Tuffy on W.Broad Street since 2007 and I wouldn`t go anywhere else.The owner Neil and his son Don are great people !!!”

    vicky l

    Aug 28, 2019 – columbus, OH

    “nicest people ever, even if they are Michigan fans!”

    ralph s

    Jul 17, 2019 – youngstown, OH

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